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Privacy Policy

At Premium Health & Beauty Spain, your privacy is paramount. This policy details how we collect, use, store, and protect your personal information in compliance with Spanish and European data protection regulations, including GDPR.

1. Data Collection & Use

We collect various types of information to provide and improve our services. This includes personal data you voluntarily provide when making a purchase, signing up for our newsletter, creating an account, or contacting us. This data typically includes your name, email address, shipping address, billing address, phone number, and payment information.

We also collect non-personal data such as IP addresses, browser types, and operating systems to analyze site usage and improve user experience. This data is anonymized and used for statistical purposes only.

  • To process your orders and manage your account.
  • To deliver products and services you have purchased.
  • To communicate with you about your orders, products, services, and promotional offers.
  • To personalize your experience on our website.
  • To improve our website, products, and services.
  • To prevent fraud and enhance security.

2. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until they expire or you delete them). These cookies help us remember your preferences, keep you logged in, and tailor content to your interests.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. For more details, please refer to our Cookie Policy.

3. Data Security & Storage

We are committed to protecting the security of your personal data. We implement a variety of security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Your personal data is stored on secure servers located within the European Union, ensuring compliance with strict GDPR requirements. We restrict access to your personal data to employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Secure data storage and padlock icon

4. Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have significant rights regarding your personal data. We are committed to upholding these rights.

Right to Access

You have the right to request copies of your personal data. We may charge you a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact support icon for privacy concerns

7. Contact Us for Privacy Concerns

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us.

Email: [email protected]

Phone: +34 911 000 000

Address: Calle Falsa 123, 28001 Madrid, Spain

Interactive Privacy Timeline

Understand the evolution of data privacy and our commitment through key milestones.